Welcome to Cenacle Catholic Books and Gifts

Coronavirus - update

Cenacle is open for online orders. However, due heavy demand and Covid-19 restrictions, orders may take a little longer to process. Online ordering, standard delivery, online payment only. Please send any queries by email, we are not able to respond to telephone messages. For more information, visit our Help page. 

Help on Ordering and Delivery from Cenacle

Cenacle Easter Closing

Cenacle will be closed for Easter from Good Friday 2 April - Friday 9 April. Orders received after 12 midnight on Weds 31 March will be processed after Monday 12 April. We wish all our customers a Blessed Easter!

Cenacle Covid-19/Order Processing

Cenacle is working hard for fulfil your orders, and to keep you and ourselves safe. Due to high order volumes, and changes in working practices due to Covid-19, orders may take longer than usual to dispatch (currently 2-4 working days). We have suspended 'courier' delivery upgrades, to prevent queue-jumping - sorry! You will receive an email once your order is dispatched - we will contact you by email if there is problem with your order.

Royal Mail deliveries are taking longer than usual in many cases - please use the tracking number provided, if you have one.  For non-tracked parcels, please wait a week after dispatch before contacting us. Please communicate via email to sales@cenacle.co.uk, rather than telephone.  Please note: our showroom is permanently closed.  Online orders and payment only, postal order payments suspended.

What our customers say...

Read some recent testimonials from Cenacle customers...

Delivery Charges - UK Mainland

Below is a guide to our delivery charges for standard delivery.  We are not currently offering next day or courier delivery. To see the full range of shipping options for a particular order, use estimate shipping option in the Shopping Basket.

Standard Shipping

Delivery Charges UK* Standard Shipping (First Class): £3.95

Free Postage on UK* orders over £100.

Minimum postage is £3.95 for UK (£2.75 for up to 5 greetings cards/small items), £12.00 for Rest of World.

We are pleased to be able to offer a shipping flat rate for all UK mainland parcels of £3.95.  Furthermore our Standard Shipping rate covers First Class Royal Mail for your parcel.

Larger, heavier orders, such as nativity sets and larger statues, and orders with higher value (over £100) are sent by Courier as standard, so there is no need to pay extra - for individual items this is indicated in the product details. 

Delivery zone: UK - includes England, Wales, Scottish Lowlands.

Our standard delivery charges are based on weight and are automatically calculated on your Order Form.  For the UK the minimum postage charge is £2.75 and the maximum is £3.95 (£8.95 for UK - Offshore).

FREE DELIVERY available for : UK mainland* Orders over £100.

* UK applies to UK Mainland. Additional charges may apply for UK - Offshore - see below.

Delivery Charges - UK Offshore

Delivery zone: UK - Offshore - includes Scottish Highlands and Islands, Northern Ireland, Isles of Scilly, Isle of Man, Channel Isles.

For parcels up to approximately 3KG in weight, the UK flat rate of £3.95 applies.

For heavier orders, an additional charge is made.

Currently the minimum shipping charge for UK - Offshore orders is £3.95.

Non UK Orders - shipping charges

Shipping for non-UK orders is charged at cost for airmail and will be automatically calculated on your Order Form based on the delivery address.

Currently the minimum shipping charge for non-UK orders is £12.00

All airmail parcels are sent using a tracked and signed-for service. For some EU destinations a courier service is available, which will be shown at checkout.

An individual shipping quotation may be a cheaper alternative for some countries and some orders - please telephone or email us if you would like us to do this.


We are pleased to be able to offer virtually all of our products, including brassware, lamps and candles, for export to the Rest of the World, including USA/Canada. To view the shipping charges, please add the items to your order, then select Delivery Zone, and press Order Now to view the shipping charge, which will be shown in GPB pounds sterling. To convert to USD, you may click on the Currency converter Xe.com, which will allow you to calculate the approximate dollar amount.

Extra Shipping

For non-UK orders, occasionally the nature of the product means we need to use an enhanced shipping method (eg international courier) rather than standard airmail, in which case will may need ask you to pay an extra shipping charge before despatching your goods.  We will contact you by email or phone to request the additional amount.  You will have the option of a refund if you do not wish to proceed. To pay the additional amount, please follow the instructions in your email.

Delivery Schedule

Delivery schedule (NB: this schedule may vary in the current climate - we will process your order as soon as possible): Using standard delivery, we aim to dispatch UK orders within 2-4 working days of order, using Royal Mail First Class postage, Royal Mail tracked, or in the case of larger items DPD courier delivery. In the unlikely event of items being out of stock or out of print, we will endeavour to contact you to discuss delivery schedule or alternative products. Please ensure address details including contact telephone number and email address are correct and complete, as we cannot accept responsibility for any orders received with incomplete or inaccurate details. We aim to dispatch all out of stock items within 30 days of order.

We are not currently offering next day or courier delivery. 

Frequently Asked Questions about Cenacle Products

Other Frequently Asked Questions about Cenacle Products...

How to place an internet order

Press the Add to Basket button next to the item you wish to buy, this will add the item to your Shopping Basket. You can either continue shopping or Proceed to Checkout.  At any time you can click on My Basket (or shopping cart icon on Mobile) at top of screen to review your Shopping Basket. While you are compiling your order, you may view the delivery charge to be applied, by using the Estimate Delivery facility where you can enter the delivery country and postcode.  When your order is complete, click on Proceed to Checkout to enter your invoice and delivery address details, and confirm your delivery method.  If you are not already logged in, you will be given the choice of checking out as a guest (no account needed), logging into your account, or creating an account, which will allow you to track your order online, and will save your address details for future ordering.  Please note: we do not record or save card details, and will not use your contact details to contact you about anything other than your order! (Click here for our privacy policy)

At any time may either Continue shopping, or change or Cancel the order.  To complete your Order enter your name and address details, and alternate delivery address (if required), and select your method of payment. Once these are chosen, you will be able to Review your order, and add an order comment, if you wish, before clicking Place Order.  If you have chosen to pay by credit card (Online) or Paypal, pressing the Place Order button will transfer you to the WorldPay payment screen where you supply your credit or debit card details, or to the Paypal login screen.  In Worldpay, payments may be made in GBP Pounds sterling or in US dollars or Euros (the amount will be automatically converted for you).  Once you have pressed Place Order, a confirmation page will be displayed, which may be printed - an order confirmation email will also be sent to you.

Sorry, phone, mail, email orders no longer accepted

We are currently only accepting orders online via our website.  Please do not send cheques, postal orders or letters.  Please email us any queries about your order - trade order enquiries welcome.

Click here for our contact details...

Personal cheques/postal orders - sorry we no longer accept

For reasons of safety, cenacle cannot accept personal cheques, or postal orders. All payments must be made using our online payment gateways, Worldpay, or Paypal.

Minimum Order Value

Our minimum order value is £1.00 (not including postage and packing) for online orders.

Packaging and Recycling

In 2006 we decided to switch to recyclable packaging - click here for details of our recycling policy.

Returns/Refunds Policy

We trust that the products you purchase from us are satisfactory, and in perfect condition when they reach you, however we understand that there may occasionally be the need for the return of a product. Click here for more information on returning an item or cancelling your order

Description of Products

We will take all reasonable care to ensure that all details, descriptions and prices of Products appearing on the Website are correct at the time when the relevant information was entered onto the system. Although we aim to keep the Website as up to date as possible, the information including Product descriptions appearing on this Website at a particular time may not always reflect the position exactly at the moment you place an order.

Any description given is for information only and does not constitute a sale by description. No warranty (express or implied) is given concerning the quality, condition or suitability for any purpose of any Products purchased.

We have taken great care in presenting the products on our website as accurately as possible. The images you see will depend on your monitor's display and colour capabilities. We are therefore unable to guarantee that the product images you see are an accurate representation of the actual merchandise.

Packaging may vary from that shown. The weights, dimensions and capacities given are approximate only. We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery.

If a product is priced inaccurately on our site due to system or typographical errors, we reserve the right to correct any and all errors when they do occur and not to honour inaccurate or erroneous prices. Our prices are also subject to change without notice.

Trade Terms

Trade terms for bookshops, repositories, church and school groups are available on request.

Price Policy

While we endeavour to keep our prices up-to-date, prices may be subject to change without notice.  In the unlikely event that we need to charge extra for an item you have already ordered, we will inform you, so that you can cancel the order if you wish.

Credit Card Security

All online credit and debit card payments are processed through the WorldPay secure payment system.  We do not see your credit card details.  Payments are accepted in Pounds sterling, Euros and US Dollars.  See below for the types of cards accepted. We also accept Payment by PayPal.

MasterCardJCBMaestroVisa DebitPaypal
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Card Holder Authentication

Your information may be passed to a secure Verified by Visa or Mastercard® SecureCode™ site for additional credit card validation.

What is Verified by Visa?    What is Mastercard SecureCode?

Other Frequently Asked Questions...