What Cenacle's customers have said...
Dear Cenacle, Book arrived safely this morning. Thank you for all your help and such a speedy delivery. Peter, Cheshire, October 2022
Dear Cenacle, Thank you very much for the phone call yesterday and for amending my sales order. I am so grateful to you. The beautifully wrapped items arrived today. DC, Notts, August 2022.
Dear Sir/Madam, I am writing to congratulate you on your prompt service. On Sunday night I ordered (26th May) some things from you and the next day too. Imagine my surprise on Saturday 2nd June when I opened my letterbox and there were the 2 orders. The 1st Communion was on 3rd June! I didn't expect to get these gifts so quickly! I want to thank you so much for your service. I will tell people at the English speaking community in Bern about your shop! BK, Bern, Switzerland, June 2022.
- Hello! many thanks for my order just received (Knock book and prayer card with medal). Thanks again for superb service..... CH, Essex, August 2018.
Hi Cenacle, super service the package has arrived this morning, very pleased with it and will use you again am sure. Thanks. MM, Bucks, June 2018.
My order arrived in perfect condition. Thank you! PC, Liverpool, April 2018.
- Hi, I just wanted to say how happy I am with the children's prayer books I ordered. They are just what I wanted, and they are such good value for the quality. Also the speed of dispatch and delivery was very impressive. Thank you. CB, Surrey, October 2017.
- Thanks again, Cenacle! Your service is the best I have found on the internet, brilliant and such good quality goods also!!!, MJ, Wiltshire, September 2017.
- Just a quick note to say thank you very much for expediting the above order. It arrived today, and I am really pleased.Best regards, MH, Essex, September 2017.
- Just a note to thank you for your excellent customer service. I am a new customer and placed an order with you on-line on 11th May and today, 13th May, I received the order. Such a speedy and efficient transaction! Thanks once again and I look forward to placing more orders with you in the future. Kind regards. PS: Thanks also for the Prayer Card enclosed. PR, Essex, May 2017.
- Thank you very much for the beautiful rosaries which arrived safely this morning. Your excellent service is appreciated. MO, Scotland, March 2017.
- I would like to say how lovely the nativity set is and your service has been super efficient. Once again, Thank you. SN, Worcestershire, Dec 2016. (After sorting out problem with broken figure)
- I want to thank you for getting us our new thurible so very quickly. It was blessed and dedicated and used for the first time yesterday, and the donors publicly thanked by our parish priest The old one is badly cracked and tarnished. The new one looked splendid. And the servers were very excited yesterday they all had a practice. J, Hertfordshire, Nov 2016.
- Thank you for all your help with my order. The item is absolutely gorgeous, I couldn’t be happier with it. Early as it is, I hope you have a lovely Christmas and a Happy New Year. AM, Northern Ireland, Nov 2016.
- Hello, My order arrived yesterday! Thank you once again for your superb service. I look forward to doing business with you again. Regards, RP, IL, USA, Sep 2016.
- As a customer of many years I should love to endorse Cenacle as it is a major witness for our faith in these dark days. All at Cenacle are courteous, gracious, patient and kind. Whatever you purchase is delivered wonderfully packed and dispatch by First Class Post has never been a problem. Please keep up the remarkable work and witness to the Catholic Faith. JD, Sefton, July 2016
- I am just writing to thank you for the two St. Joseph statues. I only ordered them this week and have already received them. I was delighted to see just how much care you had taken to ensure they arrived safely. Great purchases. Thank you very much. AH, June 2016
- Just a quick note to thank you for your help in getting the Prayer Book to me in good time fo rmy grandaughter's First Holy Communion - much appreciated. kind regards, CJ, Kent, May 2016
- We spoke the other day regarding my order of twenty-five copies of the Compendium of the Catechism of the Catholic Church, which I needed by this weekend and the ordering of which I left far too late. Thanks to your efforts, I have just received them, in very good time. Many thanks for your excellent customer service. I shall be sure to use Cenacle for all my relevant needs in future. Yours sincerely, CR, Newport, May 2016
- I’ll certainly use your company in the future, because I know there are real people working there & they actually respond with some sense, unlike a lot of big banks etc!! Thanks, A, Middlesex, March 2016
- I just want to thank you for proccessing and sending my stations of the cross chaplet so promtly. I am so impressesd. You are the best company I've ever ordered from. I've always been pleased with any purchases I've made from you. I have a big devotion to the rosary and the Turin Shroud so would you do me a kindness by keeping me informed of any new publications on these devotions please. Thank you again and may God bless all the good work that you do to promote the catholic faith. Yours In Christ. CB, Feb 2016, London
- Thank you so much for the prompt dispatch of my Fr Lasance prayer books; they arrived on Christmas Eve and I am absolutely delighted with them, and with the service your company has provided. Every blessing, SW, South Wales, Jan 2016.
Dear Staff at Cenacle Catholic Book Store, I just want to thank you for my beautiful Scapulars. They arrived on Saturday, July 11 and I retrieved them on Monday, July 13 from the post office. Today, July 16, on the feast day of Our Lady of Mt. Carmel, I had a priest bless one of the Scapulars and enroll me into the Confraternity of the Brown Scapular. I will wear the Scapular with faith and recite a Rosary every night as the requirements of this Confraternity. Thank you so much for making my day. God Bless! GG, USA, July 2015
- Thank you for your efficient and courteous service - order received this morning. DB, Cornwall, April 2015
- I have been reading the website of Cenacle Books, with immense interest. I am a baptised practicing Roman Catholic. I possess immense interest in reading, and studying, Roman Catholic – Christian literature. I have already ordered my first book from Cenacle Books (Carmel in the Holy Land). I intend to order more extremely beautiful books from Cenacle. THANK YOU. ND, Australia, February 2015.
- Dear Cenacle, Just to let you know the book arrived safely and is very impressive. Thank you very much, Fr A, E Sussex, December 2014
- Item arrived. Just wanted to say thank you for excellent service. SR, Herts, May 2014.
- Many thanks, the order arrived this morning. The courier DPD gave me a tracking reference and ... the email from them this morning said it would be delivered between 11 and 12 today and amazingly it arrived at 11.25. Thank you both for the prompt and efficient delivery. MM, Sheffield, February 2014
- Received today. Thank you they [the cards] are exactly what I wanted. Excellent speedy service. Thanks. TS, UK, January 2014
- Thank you very much Cenacle Customer Service, your communication is greatly appreciated! HP, Canada, January 2014
- Thank you for the order. We are very pleased with the crib figures and with the care-filled service and delivery. Fr SM, Scotland, December 2013
- This arrived this evening....and its the nicest nicest [Nativity] set ever! I absolutely love it and so do my children. Thank you so much. HM, Essex, December 2013
- Hello, The order arrived today thanks , brilliantly wrapped, perfect, thanks a lot. Kind Regards, SB, Manchester, November 2013.
- Just to let you know that the Catholic Picture Bible I ordered from you yesterday, has arrived - and I'm delighted with it. Many thanks for despatching it so quickly. Kind regards, AG, UK, November 2013.
- Hello: I just received the Olivewood crucifix I ordered just a couple of weeks ago, and am absolutely delighted. I had hunted high and low for one that would match what I had in mind and this does "to a T". Thank-you so much for such a well-crafted and beautiful crucifix, and for the promptness of delivery. May God continue to bless you and your work. MJ, Canada, August 2013
- Dear Cenacle, Just to let you know that the incense arrived safely on Friday at exactly the time stated by the courier company. I was impressed by & greatly appreciate the very prompt attention to & dispatch of the order. It was the first time I had experienced the system but was most impressed by the courier company sending text messages to let me know the progress of the delivery. I have not removed the incense from the courier bag -so have not yet had the pleasure of experiencing the different fragrances. I look forward to that on my return to NZ & also being able to place further orders from there. Once again many thanks for all your help. AC, NZ/UK, July 2013.
- Thank you for your kindness in dispatching my order so quickly. I have so wanted to read this book and so you will know how pleased I am that you have acted so very fast. Thank you. Sincere best wishes, JH, Cheshire, June 2013
- Hello, Just want to say thank you for my order which arrived today - promptly and well packed, I am very pleased with it, I think your site is great and I will be ordering more holy icons. Rregards AM, Northants, June 2013.
- Sir. I have never used your company before. I will do so in the future, There was some confusion but your company were very prompt in sorting it out. I will reccomend your company to anyone. The certificates that were ordered were just what we wanted as were the gifts. Once again thank you for your good customer service. CB, Essex, May 2013
- Dear Sirs, This order has just arrived. I was delighted when I unpacked it. The thurible is truly beautiful and sturdy, and will I am sure be a delight to use. Also, the price is excellent: similar products can be found in some catalogues for two or three times that price. Many thanks, Yours in Christ, Fr G, Birmingham, February 2013
- Thank you for the prompt service, I received the book today, CD, Sheffield, January 2013
Hi, Can I please just pass on our thanks for our order which was processed and delivered in express time, less than a week after ordering. We ordered a Nativity Stable and figures to be displayed in the entrance area of our school and it is just perfect! Many thanks for an efficient service, fantastic product and we look forward to using your company again in the near future. We will certainly recommend you to other schools. Regards, JM, XX Primary School Lancashire, November 2012
- Dear Sirs, Thank you for your continuing help and patience with my frequent orders. I've ordered from your company for 6yrs since becoming a Catholic and never had a minutes trouble and always recommend you to my Catholic friends and family. With peace and blessings. CF, W Yorks, April 2012
- This is just a note to say Thank you for the 2 Olive Wood Nativity sets that I recieved from you today. They are absolutely beautiful and I am sure will be very much enjoyed by the people they are for. Thank you again. LA, Hampshire, April 2012
- Thankyou, Delighted with my prayer book, Key of Heaven. Much Obliged, DC, Glasgow, January 2013
- Dear Cenacle, I just wanted to take a moment to let you know that I was truly impressed with my last purchase. I know the description says small beads but wow, they are tiny! Don't worry this isn't a complaint. I wanted the rosary to drape over a statue of Our Lady's arms. It turns out the size is absolutely ideal! It looks beautiful. So dainty and delicate.. perfect. Also the junction piece and the crucifix remind me of the very first rosary I had along with my little white missal. In fact it is almost a replica. I'll bring this to a close. I just wanted to share my satisfaction with your product. NF, Kent, November 2012
- Hi Customer Service Department – Thank you for the prompt service – received the items today! Wish I was nearer and could order more often! Thanks again – God bless. JW, Australia, April 2012
- Dear Sirs, I don't know whether you have structured your website working for wrinklies, but this is the first time that I have clearly followed any website's ordering procedure and, apart from a minor problem because of “Google Chrome Autofill”, all went like clockwork. Well done!!!! While I am in contact, are there any signs of a large print version of the new Roman Missal coming on the market? Yours, so glad that he has “tabbed” you! BR, Somerset, March 2012
- I received the order yesterday (Friday).....and I would like to let you know that I am very pleased with my choice of Nativity set Thanks -- MW, London, December 2011
- Just to say a very big thank you for your efficiency! Our nativity set arrived today and it is lovely. Regards MW, Primary School Administrator, Birmingham, December 2011
- Hi, I would like to leave some positive comments about my order. The packaging was very good and everything arrived in good condition. Besides I received the package in less than a week and I would like to thank u for this good service. Best Regards and Happy Christmas -- J, Malta, December 2011
- Just to inform you that the item has arrived and I am very pleased, with the item, package and also the speed at which it arrived. Thankyou very much. - - MH, Middlesex, November 2011
- "I would like to say that the items I purchased (rosary beads) were absolutely gorgeous!!! They were of excellent quality for the price. My friend whom I bought them for adores them and has not stopped using them. My friends have been amazed at them and want to know where I purchased them. I have recommended your site, and I certainly won't be using any other site when purchasing any other religious item." -- VG, West Lothian, September 2011
- "Hi, My order arrived this morning and the items are perfect, special thanks to L for being so helpful and making the gifts look beautiful in the presentation box and bag." -- HS, Middlesborough, August 2011
- "We just want to thank you also for your excellent service at every opportunity. May the Lord God keep you and bless you." -- AH, Edinburgh, July 2011
- "To the staff at Cenacle, Thank you so much for your prompt service, I received my purchases the very next day. The gifts are perfect, and I will definitely keep you in mind and recommend you to friends for further purchases. Many thanks and kindest regards" -- MC, Cumbria, June 2011
- "On behalf of our school and Parish priest, we would like to thank you enormously for your quick thinking, efficiency and unquestionable helpfulness! You amazingly arranged for 20 x copies of the prayer book to be delivered direct from the printers, even though they had only just been reprinted, so that we had them before a very important Service last weekend. The families involved in this Service were really very grateful and this was all made possible by your assistance. Thank you once again, this was very much appreciated. Brilliant!" -- Headmasters Secretary, Hampshire, May 2011
- "Just a quick email to say that the rosary arrived today and I am absolutely delighted, its beautiful ! Many thanks" -- AB, Wiltshire, March 2011
- "Thank you for such a speedy response, I have found Cenacle to be the best catholic on line store and your customer service is more than excellent. I look forward to receiving my goods. Merry Christmas to you all." -- HR, Bedfordshire, December 2010
- " I felt that I had to write and thank you for the above order, which I received today. I was delighted with everything, particularly the beautiful statue of the Immaculate Heart, and the unusual miniature of Our Lady of Lourdes. The framed print of the Little Flower was ideal for hanging on the wall of my 'oratory', where it catches the morning sun. The two crosses are beautifully made. The Roman Missal is elegant and unusual, much nicer than my Collins missal, which looks like a library book. Finally, I must mention that novelty item, the Pope's Cologne. My usual M&S cologne must take second place for a while, as I emulate Pope Pius IX! I have had all kinds of things from you in the past - books, beautiful crystal rosaries, medals - all of the highest quality. You seem to have an endless supply of intriguing, unusual and high quality goods for Catholics of all kinds, and I felt that for once I should write and thank you." -- NR, Merseyside, September 2010
- "Dear Sir, Just to let you know that my order has arrived safely. Many thanks for your prompt service. Kindest regards" -- WL, Denmark, April 2011
- "Hello, I have just ordered from your site and would just like to say its amazing what a wonderful web site I was on it for hours could not pull my self away.. I will definitely be back to shop again soon !!!!!! Many thanks" -- MD, London, March 2011
- "I just wanted to thank you for your prompt and efficient service. My mum is thrilled with her 12 inch statute of Infant Jesus of Prague, which was delivered in perfect condition. Many thanks and regards" - ND, E Sussex, March 2011
- "Hi, I wanted to thank you for a very quick delivery - probably the fastest I've ever received anything! I'm delighted with the cards. I'd just like to suggest that, in future, you put on the back of each card one of the little address stickers that was on the envelope in which you sent them. If I got one of these Mass cards I'm sure I'd want to know where they came from so that I could order some for myself. Again, thanks. " -- PB, W Yorkshire, January 2011
- "Many thanks for being so prompt and also for being so helpful with your call earlier today." - HJ, January 2011